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Rules & Regulations

Big Splash Adventure Indoor Water Park

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We’re excited to welcome your group to Big Splash Adventure! To ensure a safe, enjoyable, and memorable experience for everyone, please review the following rules and guidelines before submitting your group reservation.

Reservations & Payment

  1. Admission: All guests entering the water park, including group participants and chaperones, must have a valid admission pass. Day passes are non-transferable and non-refundable.

  2. Payment: Full payment is required at the time of reservation to secure your group's visit.

  3. Advance Reservations: Group reservations must be submitted at least 14 days before the scheduled visit.

  4. Group Coordination: All group reservations, payments, and communication must be managed by one designated group leader.

  5. Liability Waivers: All required liability waivers must be completed online before participation.

Food & Personal Items

  1. Food Orders: All group food orders must be submitted at least 7 days before the scheduled visit.

  2. Outside Food & Beverages: Outside food and beverages are not permitted inside Big Splash Adventure.

  3. Prohibited Items: Personal pool toys, inflatable floats, and other unauthorized water accessories are not permitted.

  4. Towels: All day-pass guests are responsible for bringing their own towels.

  5. Life Jackets: Personal life jackets and puddle jumpers are permitted only if they are U.S. Coast Guard approved.

  6. Lockers & Belongings: Lockers are available to rent inside the water park. Big Splash Adventure is not responsible for lost, stolen, or unattended personal belongings.

Group Supervision & Safety

  1. Chaperone Responsibility: Group leaders and chaperones are responsible for the supervision, safety, and conduct of their participants throughout the visit.

  2. Active Supervision: Chaperones must actively supervise their groups, maintain orderly behavior, and ensure all participants follow posted rules and staff instructions.

  3. Lifeguard Presence: Lifeguards and Big Splash Adventure staff are present to help maintain a safe environment. Their presence does not relieve group leaders or chaperones of their supervisory responsibilities.

  4. Water Park Restrictions: All posted height requirements, ride restrictions, and safety guidelines are strictly enforced without exception.

  5. Staff Cooperation: All participants and chaperones must cooperate with Big Splash Adventure staff and follow all facility policies and instructions.

Facility Care & Policy Enforcement

  1. Cleanliness: Groups are responsible for keeping their designated areas clean and properly disposing of trash before departure.

  2. Rule Violations: Failure to comply with facility rules, safety guidelines, or staff instructions may result in immediate removal from an activity or termination of the group's visit without a refund.

  3. Group Leader Agreement: By submitting a group reservation, the designated group leader acknowledges responsibility for communicating these rules to all participants and chaperones and ensuring compliance throughout the visit.

Ready to Plan Your Group Visit?

By submitting a Group Inquiry Form, you acknowledge that you have read and agree to Big Splash Adventure's Group Rules & Regulations.

Please complete our Group Inquiry Form below to get started.

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