| Frequently Asked Questions: Hotel |
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| What are the age requirements in order to make a reservation? |
You must be a minimum of 18 years of age to make a room reservation. |
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| Is there a minimum stay requirement? |
A two night minimum stay may be required during peak periods of the year and for special offers. |
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| Is a deposit required for reservations? |
Yes. A deposit of 1 nights stay plus tax is required at the time of booking. |
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| What is the cancellation Policy? |
Cancellations made less than 72 hours prior to date of arrival will forfeit the entire amount of the deposit. |
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| Are water park passes included in the room rate? |
The number of passes included with each room varies and is based on the type of room. See the Rooms & Suites page for room descriptions. |
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| What credit cards will be accepted? |
We accept all major credit cards. |
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| Is your facility pet friendly? |
Only service animals are allowed in the resort. Contact guest services for pet friendly options or local kennel facilities. |
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| Do you have a fitness center? |
Yes. The fitness center for hotel guests is located on the lobby level. |
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| What amenities are available for business travelers? |
Wireless internet is available throughout the resort. The front desk offers fax/copy services |
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| Is child care service available? |
No. Big Splash Adventure Indoor Water Park & Resort does not provide child care. Children should be accompanied by an adult at all times. |
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| Are handicap accessible rooms available? |
We offer handicap accessible rooms on the lobby level. Please contact guest services for more information. |
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| What is the time zone for French Lick, IN? |
French Lick is located in the Eastern time zone. |
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| What time is check-in? |
Check-in time begins at 4:00 p.m. (EST). However, guests are welcome to come as early as 12:00 p.m. to pre-register and begin using the water park. |
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| What time is check-out? |
Check-out time is at 11:00 a.m. (EST). Guests may stay and continue to use the water park until it closes as long as they keep their wristbands on from their previous stay. |
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1-877-936-FUNN(3866)